PRIVACY POLICY 

Aim & Purpose 

This privacy policy for Encapsulated East Africa Limited (“we”, “us” or “our”) describes how and why we right to collect, store, use, and/or share (“process”) your information when you use services (“Services”) such as when you; visit our website at http://www.encapsulatedafrica.com or any website of ours that links to this privacy notice, use our Facebook, Instagram, Twitter, and LinkedIn pages that link to this privacy policy and engage with us in other ways, including sales, marketing, or events.  

 It adheres to the General Data Protection Regulation (GDPR) and global data privacy standards. 

 Background 

We process information to provide, improve, and administer Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information. 

      1. Information that we collect and use 

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. 

     2. Personal Information Provided by you 

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal Information we collect may include the following:  

  • Personal and Contact details: Consists of name, email, phone numbers, address, job title, company/organization, industry, location, LinkedIn profiles/URLs, or similar professional information. 
  • Information from site visits: Includes IP address, demographic data, device information, browser type, and data gathered through cookies or similar technologies. 
  • Messages, comments, or feedback: Submitted by you 
  • Login credentials: Username and passwords for relevant services. 
  • Preferences: Relating to marketing communications, interests, subscriptions, and dietary preferences/allergies for event participation. 
  • Audio-visual information: Photos and video recordings from events or webinars you have attended. 
 

          3. The sources of Personal Information 

The personal information shared by you through the sources available include: 

  • Shared submission by users through our website forms, applications, or by contacting our standard contacts. 
  • Information portrayed with Encapsulated East Africa Ltd partners, reference clients, employers, affiliates or service providers. 
  • Public information available on our social media platforms. 
 

          4. Processing of Information 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:  

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.  
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.  
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.  
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.  
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.  
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.  
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.  
 

          5. Sharing of Personal Information 

We do not disclose users’ personal identification information through sales, trades, or rentals. Nevertheless, we may share generalized, aggregated demographic data, which is not connected to any individual personal identification information, with our business partners, trusted affiliates, and advertisers. 

 

          6. Protection of Information 

We utilize proper methods for collecting, storing, and processing data and implement strict security measures to protect your personal information from unauthorized access, changes, disclosure, or destruction. 

 

          7. Data Protection Officer 

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at info@encapsulatedafrica.com, by phone at +254720168628 or visit our office at Rainbow Plaza, 2nd Flr, Unit 24. 

         8. Amendments to this Privacy Policy 

Encapsulated East Africa Ltd reserves the right to change and update this Privacy Policy at any desired time. Users of all our platforms can review periodically for changes. The continuity is utilizing our services after amendments to this Privacy Policy constitutes acceptance of those changes.  

          9. Acceptance of Terms 

By accessing our website, you agree to the conditions stated in this Privacy Policy. If you have any inquiries or issues related to this Policy, kindly reach out to us via email on info@encapsulatedafrica.com